You are reading this iPad review, you are probably still wondering if you should spend $499 or more on an iPad, and you are looking for answers. In this post, I will try to tell you what the iPad does (or does not), and how good (I think) it really is. Many aspects of the iPad are covered: design, display, books, videos, cool apps, productivity, gaming, web, battery life... you name it. After reading this, you should have a good idea of whether or not the iPad is for you and what it will really bring on the table. Let's start.
Context
We all perceive the usefulness of these devices differently depending on our lifestyle, so let me tell you where I come from. I spend most of my time using a powerful desktop computer (a PC) with a very large display. If I need to get some real work done outside of the office, I use a laptop (Sony Vaio, or Macbook Pro + Win7). On the go, I keep track of emails with a smartphone, but I tend to reply only moderately from a cellphone because typing long emails is painful (even more so on a touchscreen phone). I check news websites a lot, and I often use a laptop in my couch. Now you know...
The build quality is excellent. The aluminium back feels great under the finger and nothing feels cheap. There is an audio jack connector for headphones, and a microphone for apps that need it. The speaker is on the bottom of the device where the "Home" button is. The audio quality is so-so and the maximum speaker volume is too soft for my taste. My advice: use headphones whenever possible. The volume button is accessible and active whenever the iPad is playing something.
Other than the standard 3.5mm audio jack, the only external connector is the proprietary Apple connector, which seems similar to the one found on the iPhone.A number of accessories can be connected to that, and this is the only wired way to connect to the outside world. Update: I've spotted an iPad to VGA connector at the Apple Store.
The iPad is heavier than most people expect: at 1.5lbs to 1.6lbs (3G), it is heavy enough so that my wrist would get tired after less than 30mn of firmly holding it. $499 is a good amount of money, but making something with this build quality at that price is not easy.
The Interface
For those who have used an iPhone or an iPod touch, there is no learning curve whatsoever. It's the same look (with many additions) and feel and you'll be productive right away. If you are not familiar with it, this is arguably one of the best touch interface out there, and I expect most people to be able to ramp up fairly quickly.
There is a lot of: "grand parents would love it". May be so, but this is largely unproven. I think that most people who believe this have never actually tested it on their tech-averse relatives. If you have, feel free to drop a comment at the end of the review. Anyway, if you are thinking about getting one for an elderly person, just keep in mind that: 1/ it might not be as easy as you think it is. 2/ A computer is still required to register and setup the device
The Display
The display deserves its own section: with a resolution of 1024x768, it has a seemingly low pixel density compared to select high-end smartphones. That said, everything looks sharp and colorful. The contrast and colors are very nice (dare I say "Amazing"?). Plus, the brightness distribution is very stable regardless of the viewing angle.
In direct sunlight, you will get a good amount of reflections, but overall, the iPad display does OK, especially if you are looking at an image with bright colors. If you are watching a dark movie, only a trans-reflective display could help you in that situation. Note that the iPhone 3GS display is slightly better in direct sunlight.
Eye strain: some fear that reading from an LCD display would cause headaches and eyestrain. I can only speak for myself, but I have not experienced any eyestrain, and you can imagine that I've been spending a lot of time on the device to write this review.
IBooks
iBooks: I like the user interface of the Apple book reader, it's simple and readable, it has a search feature and most importantly, most books (if not all) come with a free sample. Overall, I don't think that there is such a big difference between the Apple book reader and the Kindle reader when it comes to the act of reading but... Amazon seems to be a better book provider.
Kindle for iPad : Amazon has done a good job of making its Kindle app available on many platforms. As a result, it is possible to buy a book from Amazon on the iPad (on amazon.com) and bypass Apple completely. The great thing about the Kindle app is that once you own a book, you can re-download it on as many devices as you want (PC, iPhone, etc...). Kindle also lets you take notes, if you care about that. Finally, Amazon has about 450k book versus Apple's 60k - oh and Amazon eBooks are getting cheaper too.
Comics: the Marvel comics look fantastic! This is really a great demonstration of what's possible on a nice color display and why black and white is not a sustainable value proposition. The Marvel app is a must-see and there are free comics for you to try it with. Now, I would *love it* if Marvel would make the old comics available...
Magazines: I'm a big fan of magazines and I had high expectations for them on the iPad. At the moment, it's promising, but I don't think that I'll buy them by the dozen each month. First, you don't know what you're getting before you pay. Secondly, some are really overpriced. Time Magazine (which has a 2.5/5 rating in the app store) sells for $4.99 while you can get the 12-issues subscription for less than $10 on amazon: this is lame. Others (3D Artist) will sell you the app that is needed to download the magazine itself... For the sake of this review, I bought GQ and one issue of 3D Artist (this one is messy). Overall, they are visually very promising but not quite there yet: it's buggy and often slow. Also, while there is only one way to read a paper magazine, each e-mag has its own set of user interface rules... not good.
PDF files: the iPad has great support for .PDF files. It is much faster than the Kindle to handle those and the rendering is much better. If you are reading complex PDF files, this is a no-brainer.
The arrival of the iPad got many publishers excited. Thanks to the "pad" form-factor, many have dedicated applications to access their content. There are many out there, but I tried three to give you a sense of what was out there.
Music
The user interface is a little different from the iPhone version, but music playback basically works well, there's not much to report on that front. it's an iPod after all.
Productivity (Below average)
At 60 words per minute, this is much better than a smartphone,
yet, less than a netbook
Virtual keyboard: after typing on it for some time, here's my feedback: it is so much better than a smartphone in either portrait or landscape mode. However, this is not as fast as a 10" Netbook keyboard, or a full-sized keyboard. Here's my own typing speed: 60 words per minute (wpm) with the iPad, 70wpm on a Netbook and around 80wpm with a full-size keyboard. Personally, I think that the iPad is great for casual typing (one paragraph email replies), but I don't like sustained typing (10mn+) on the virtual keyboard.
Email: The email experience is comfortable, in some ways, more so than on a Netbook. Because the Mail application user interface is tailored to a small display, it is better than it would be on a 10" Netbook with Outlook or Gmail. Emails are easy to read and it's also easy to switch from one account to the next.
Calendar: the calendar is another element that benefits from an increased display size. Looking at a week's worth of appointments can be done easily. In two taps, you can ener in Edit Mode and change the time and other properties of an event.
File management: Outside of iTunes, there's little to no way to manage files. Apps are so sandboxed that their access to files are severely limited. If you email yourself a PDF file, you will be able to open it, but not save it. I don't think that you can even create a folder to dump stuff. Photos from emails can be saved in the "photos" directory, but not elsewhere. Whether it is for security (sandbox) or simplicity reasons, I don't like it. I want a "user" folder that I can organize the way I want, and access it like a USB key - most other devices work that way. In the meantime, I use Memeo Connect Reader (free) and Google Doc files to work around this. It works pretty well, but it's a little more work than just dragging and dropping to a folder.
iWorks: Microsoft has announced that there would not be a version of Microsoft Office for iPad, but Apple has its own productivity suite, that is getting rave reviews. In the end, I think that the question is: how much typing can you really do on this platform? For me, the answer is "not much", so regardless of how good the software is, you ultimately are the limit.
Gaming
Hardcore gamers might consider the iPhone platform to be a sub-par gaming system, but commercially, it is quickly becoming huge. I'm probably a hardcore gamer but I try to stay open-minded: recent 3D games do look great on the iPad and this is only the beginning. The thing that I dislike about iPad gaming is the tactile controls. I just prefer a game controller, a keyboard+mouse or a wheel. You might or might not like it better - there's only one way to find out: try playing on an iPhone or an iPad.
There have been reports of iPad overheating, but at the moment, I have not experienced any issues, despite playing 3D games for more than 30mn - 45mm
Web Browsing
The web browsing experience is very like the one on the iPhone/iPod touch, but a little faster, and with a much more comfortable display. Now, there is no need to zoom much and this feels very much like browsing on a computer but, they are some significant hiccups:
1/ Page loading is still noticeably slower than on a computer
2/ There's no flash, and many flash-heavy sites like local restaurants or entertainment sites won't work properly (if at all). See: fleurdelyssf.com, jpchocolates.com and starz.com/originals/spartacus
Social Networking
There are a ton of apps to use Twitter more efficiently. I have tested TweetDeck, and I like their clean and clear interface. As for Facebook, it's nice that you can use the website directly to get the whole experience (minus Flash video). When chatting with AIM, the screen is a little small when the virtual keyboard is on, but switching to portrait mode made it work. Overall, there's usually "an (iPhone) app for that", or you can head to your favorite social networking site directly. The apps let you get notified when something happened, that's why I keep using the Facebook app for iPhone.
Battery
Thanks to progress in low-power designs, testing the battery life of computers is becoming seriously long. The custom iPad A4 processor consumes very little power, so in most cases, the display will be the largest drain factor on the battery.
•Local storage video: 10+ hours
•Streaming video (Netflix): 10+ hours
•Book reading:11-12hrs
•Music (display off): (too long, if I want to publish this week)
A typical day: For my personal use, the iPad will stay alive for about 1.5 days, and possibly 2 days if I stop trying all the apps with shiny icons.
Sleep mode: most gadgets continue to drain power when they are in sleep mode. In the case of the iPad, I noticed that it lost about 1% per night (7hr), which is quite low. This might be a positive effect of not having too much stuff running in the background...
USB charging incompatibility: although it is mentioned that the iPad can be charged from a computer USB ports, it turns out that this is true mainly for Mac computer USB ports because they have a little more juice. It doesn't work on most PC computers, or USB HUBs. More details about the iPad USB topic.
Battery replacement: the battery is not user replaceable, and like most batteries, it might lose its charge capabilities or simply die (after a while). Right now, the cost of replacement is $105.95. For more info head to Apple's iPad battery replacement page.
What could be better?
As good as the iPad is, it is not perfect. Here's a short list of things that iPad critics usually complain about:
•No camera
•No USB ports
•We're stuck with that iPhone port for everything
•No background execution (multi-tasking) for third party applications
•No always-on IM
•No app-based music in the background
•No data crunching in the background
*This should be addressed by the iPhone OS 4.0, due to be released for the iPad in the Fall.
•Virtual keyboard is not as productive as a real one
•No Flash (see our Web Browsing section)
•AT&T-only (in practice)
•No widescreen
•Closed application market (iPad has been jailbroken)
•Can't create a list of apps/files to buy/download
•And more...
Most of the critics are pretty legitimate, but many people don't factor in the cost that they would induce in terms of form factor, power consumption or dollars. The reality is that there's not a whole lot of competitors out there and by and large, the iPad is "good enough" for a certain crowd. Joojoo, a Tablet that supports Flash in the browser has apparently pre-sold 90 units...
How bad is it to not have multitasking? Not being able to leave apps running in the background is annoying sometimes... Personally, I'd like to get some sort of notification if someone sends me an Instant Message (IM). Right now, even that is not possible. This is really the only thing that bugs me, although I do understand that others will want to do more things that require multi-tasking. I suspect that iPhone OS 4.0 might address that, to some extent.
3/ Google docs won't let you edit documents, and I've noticed issues with some Facebook widgets as well. Expect some difficulties with edgy Web 2.0 sites.
Overall, it's not a real problem but I want to make sure that you realize that these issues do exist, and that they might not be fixed in the near future.
A big thanks to Hubert Nguyen who has a large part in this review. And to check out more in depth of the iPad review
